Frequently asked questions

The amount of time it takes to set up a guide very much depends on what you want to put in it. If the content for your guide, i.e. text and images, is readily available or can be imported from an external source such as the German National Tourist Board’s (GNTB) knowledge graph, a walking tour can be set up within two to three hours.

Once you have entered and checked all your content, you can publish your guide online. Users can view your MAQNIFY^© Guide immediately, both online and via the unique QR code. Activating a custom URL may take up to 24 hours, depending on the provider.

The good news is that you can set up a MAQNIFY^© Guide easily and intuitively, even without programming skills. Also, all packages include a personalised onboarding session during which we will answer all your questions, and a comprehensive user manual in PDF format.

Yes. The MAQNIFY^© Guide is currently available in 22 languages. The number of languages you can use in your guide depends on the package you have purchased. You can use the DeepL machine translation service integrated into our CMS to translate your content.

Yes. There are various settings that you can change to customise your MAQNIFY^© Guide, including colours and fonts, starting from the Basic package. You can also use a custom URL for your guides. Additional third-party domain hosting costs may apply.

Yes. You can set up events and link them to your guide and/or one or more POIs irrespective of the MAQNIFY^© Guide package you have purchased. What depends on the package you have purchased is the number of events that you can set up.

Yes. You can synchronise data from an external source such as the GNTB knowledge graph directly with the MAQNIFY^© Guide to avoid having to maintain duplicate datasets. You can also edit all the data you import or have it translated into other languages directly in the MAQNIFY© CMS.

Yes. All guides can be optimally viewed and used on mobile devices. Our web-based system works across all devices and operating systems, and can be viewed in all browsers on any smartphone, tablet or computer.

Each guide has a unique URL, which can be accessed from all devices. You may also have the option to set up a custom URL for your guide. This, however, depends on the package you have purchased. The easiest way for visitors to access your guide directly is by using the QR codes, which you can download from the MAQNIFY^© CMS. We would be happy to advise you on the best ways to promote your guide, both online and offline.

There are various standard and custom options for attracting visitors to your digital offering, including the use of QR codes in your visitor guide system or on information boards, and integrating it into your website. We would be happy to advise you on the best ways to promote your guide, both online and offline.

Yes. All our packages include multiple user accounts as well as the ability to manage roles and permissions. Employees in admin or editor roles can then access the MAQNIFY^© CMS and edit entries at the same time.

Yes. You can upload existing audio files to the MAQNIFY^© CMS, in multiple languages if included in your package, and link them and other content to a guide. This gives you all the benefits of the MAQNIFY^© Guide without you having to create new content.

No problem. We can take care of the entire initial set-up for you and/or manage your content on an ongoing basis. Get in touch with us for an individual quote.

Yes. We would be happy to help you create content that is tailored to your needs. Get in touch with us for an individual quote. You can view all the services we offer here.

Simply use our content creation service to have us create the professional visuals you have in mind. If you wish, we can also provide images with a Creative Commons licence, enabling you to use them for purposes other than the MAQNIFY^© Guide.

No. Starting from the Basic package, you can use the integrated DeepL machine translation service to translate your content.